Ra Energy Healing - Privacy Notice

By booking a session, you agree to the terms of this Privacy Notice. Your personal and health information will be stored securely and used only to support your energy healing sessions.

 

Practitioner: Matthew Reilly
Business: Ra Energy Healing
Email: connect@raenergyhealing.com

 

1. What Personal Data I Collect

  • Name, email, phone number
  • Health information relevant to your sessions (e.g., medical conditions, medications, emotional well-being)
  • Session notes and records
  • Payment information (processed securely via booking platform or payment provider)

 

2. How I Use Your Data

  • To provide energy healing sessions safely and effectively
  • To communicate about appointments, scheduling, or packages
  • To maintain records for professional and insurance purposes
  • To comply with legal obligations

 

3. Legal Basis for Processing

  • Your explicit consent (given via consent form or booking)
  • Compliance with professional, legal, and insurance obligations

 

4. Data Sharing

  • Your information is not shared with third parties without consent
  • Exceptions: legal obligations, risk of harm, or safeguarding concerns

 

5. Data Retention

  • Session notes and personal data are kept for a minimum of 7 years
  • Payment records are retained per HMRC requirements (at least 5 years)
  • After the retention period, data is securely deleted

 

6. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data (subject to legal retention requirements)
  • Withdraw consent at any time
  • Lodge a complaint with the Information Commissioner's Office

 

7. Security

  • Data is stored securely (encrypted online files, password-protected systems, locked paper files)
  • Only the practitioner has access to sensitive health information

 

8. Online & Hybrid Session Notes

  • Sessions conducted online are private and secure
  • No recordings without explicit consent
  • Technical issues handled via secure email or phone

 

9. Contact for Data Queries

If you have questions about your data, access requests, or complaints, contact:


Name: Matthew Reilly
Email: connect@raenergyhealing.com